Our commitment to privacy
Your privacy is important to us. To better protect your privacy, we provide this privacy notice explaining our online information practices and the choices you can make about the way your information is collected and used on our websites, including websites accessed through mobile devices (collectively, the “Website”). To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information (“PII”) may be requested.
By using our Website, you are accepting the terms of this privacy notice and our Terms of Service, and you are consenting to our collection, use, disclosure, retention, and protection of your information as described below.
This privacy notice does not apply to third-party websites and mobile applications that may link to the Website or be linked to on the Website. We are not responsible for the actions or privacy practices of third-party websites and applications; please consult those websites and applications directly to understand their privacy practices.
The information we collect
This notice applies to all information collected or submitted on the Website. The types of PII we collect are: name, address, email address, phone number, and precise location. We collect information about your use of our Website, such as the pages you view and other interactions you have. Our Websites use “cookies” and other tracking technologies to enable us to enhance or personalize your online browsing experience. This information includes computer and connection information such as statistics on your page views.
When you interact with us or our Website on a social media platform, we may collect the PII that you make available to us on that page, including your account ID or username and information included in your posts.
The way we use and share information
We use non-PII (information that does not identify you, such as aggregate information or device identifiers) to improve your experience on our Website, improve our products, and to advertise. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
We use PII to:
• Fulfill your requests for information, including our Store Locator tool;
• Send you newsletters or other materials;
• Communicate with you if you choose to submit your contact information to us, including when you submit your contact information as part of a job application through our partner website;
• Detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal;
• Perform statistical, demographic, and marketing analyses of users of the Website and their usage patterns.
We may share information with third parties as described below.
Generally: We do not share email addresses you submit to us with outside parties. We do not share your PII with outside parties for their direct marketing purposes.
Location Information: We share the address information you enter on our Store Locator page with a third-party service provider who uses that information to generate the map and listing of nearby stores. When you use our Website, including on mobile devices, we or our third-party service provider may receive information about your location and your mobile device, including a unique identifier for your device. Location information allows us to provide you with our store locator function. We will only collect precise geolocation information with your consent; however, the store location service may not function properly without this information.
Sale, Assignment, or Change of Control: We may change our ownership or corporate organization while providing the Website. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. Under such circumstances, we will request the acquiring party to follow the practices described in this privacy notice with respect to previously collected information. Nevertheless, we cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this privacy notice.
Law Enforcement, Legal Process, and Emergency Situations: We may also use or disclose your PII if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or our Website; (b) protect and defend our rights or property, the Website or our users, or (c) act to protect the personal safety of us, users of the Website, or the public.
We do not intend to use or share PII we collect on the Website in ways unrelated to the ones described above, but if we were to do so, we would provide you an opportunity to opt-in to such unrelated uses.
If you would like us to modify or delete the PII we have collected about you, please contact us at firstname.lastname@example.org. You will not be permitted to examine, modify, or delete the PII of any other person or entity. In order to verify your identity, you may be required to provide us with PII prior to accessing any records containing information about you. We may not accommodate a request to change or delete PII if we believe doing so would violate any law or legal requirement, or cause the information to be incorrect.
Cookies and tracking technology
Like many websites, we use tracking technologies such as cookies to record your preferences, and track the use of our Website. We may also use these technologies to monitor traffic, improve the Website, and make it easier to use and more relevant.
Some tracking technologies, content, or applications on the Website may be served by unaffiliated third parties. We do not control these third parties’ tracking technologies or how they may be used. These third parties may use tracking technologies to collect information about you when you use the Website. They may collect information about your online activities over time and across different websites and other online services. They may also use persistent identifiers to track your Internet usage across other websites. They may use this information to provide you with interest-based advertising or other targeted content. While we do not knowingly provide these entities with information that personally identifies you, such third parties may, with sufficient data from other sources, be able to personally identify you, unknown to us. We are not responsible for the content or privacy practices on any website not operated by us to which our Website links or that links to our Website.
Your browser or device may include “Do Not Track” functionality. Our information collection and disclosure practices, and the choices that we provide to visitors, will continue to operate as described in this privacy notice, whether or not a Do Not Track signal is received.
Online Tracking Choices: You also have choices to limit some tracking mechanisms that collect information when you use the Website. Many web browsers automatically accept cookies, but you can usually modify your browser’s setting to decline cookies if you prefer. If you choose to decline cookies, certain features of our Website may not function properly or remain accessible to you. Note that if you choose to remove cookies, you may remove opt-out cookies that affect your advertising preferences.
Many of the third-party advertisers that place tracking tools on our Website are members of programs that offer you additional choices regarding the collection and use of your information. You can learn more about the options available to limit these third parties’ collection and use of your information by visiting the websites for the Network Advertising Initiative (http://optout.networkadvertising.org/#!/) and the Digital Advertising Alliance(http://optout.aboutads.info/#!/). Please note that opting-out of advertising networks’ services does not mean that you will not receive advertising while using our Website or on other websites, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs.
Our commitment to data security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Other important information
Marketing Emails: When you sign up for certain communications, you are required to provide us with an accurate e-mail address through which we may contact you. Such requests through our Website constitute your express acknowledgment that we may use your e-mail address to communicate with you about product or other promotional offerings. While you cannot opt-out of receiving notifications and other communications regarding your account or your transactions, you can opt-out of receiving promotional and other marketing emails from us by: (1) using the “unsubscribe” feature in our marketing e-mails or (2) using the contact information below.
Users Under Thirteen: Our Website is intended for users ages 13 and older only. Accordingly, we will not knowingly collect or use any PII from children that we know to be under the age of 13. If we become aware of PII in our database that was collected from a child under 13, we will delete such information.
Users Outside of the United States: If you use our Website outside of the United States, you understand and consent to the transfer of your PII to, and the collection, processing, and storage of your PII in, the United States. The laws in the U.S. regarding PII may be different than the laws of your state or country.
Contests or Sweepstakes: When we run a contest, sweepstakes, or game relating to our Website, it will be accompanied by a set of rules. The rules for each contest, sweepstakes, or game will specify how the information gathered from you for entry will be used and disclosed if it is different than as described in this privacy notice. In conjunction with your entry in such contest or sweepstakes, your personal information will be collected if you voluntarily submit it.
How to contact us
Should you have other questions or concerns about this privacy notice, please call us at 1-800-311-9497 or send us an email at email@example.com.
Offices are open from 8:00 am to 4:30 pm Pacific.
We may make changes to this privacy notice from time to time. We will post any changes to our Website. Your continued use of our Website following the posting of any changes will mean you accept those changes.